Privacy Policy

Your privacy is important to us

Cookies and Privacy Policy

Your privacy is important to us. All data collected using our website site is intended to be used to better serve our current and future clients

1. Core Principles

dDesks is a global crowd sourcing marketplace where buyers and freelancers can find each other.

  • a. We consider user privacy and data protection to be vitally important.
  • b. We adhere to the principles of “privacy-by-design”.
  • c. We will only collect and process data when necessary.
  • d. We will never sell, rent or otherwise distribute or make public your personal information.
  • e. Our website is not intended for use by children and we do not knowingly collect any data relating to children.

2. Who we are

dDesks is responsible for the data outlined in the privacy notice. As such, we are considered the “controller” of this data. Our contact details are:
118 High St, Brentford TW8 8EP,London, UK.
Phone: +44 7931 705293

3. Personal Data that we Collect

Personal data is any data about an individual by which that person can be identified. In conducting business with you, it will be necessary for us to collect the following data:
Identity Data - including your first and last name.
Contact Data - including your address, email address and telephone numbers.
Financial Data - if you opt to pay us by debit or credit card, it may be necessary for us to collect payment details from you. This data will not be retained in any form.
Transaction Data - including details about payments between you and us.

4. Other Data that we may Collect

Website Analytics
dDesks logs data such as rough geographical location, device, internet browser, pages visited on our website and for how long. None of this information personally identifies you to us.
dDesks also records your computer’s IP address. In some circumstances, if combined with other data, an IP addresses could be used to personally identify you. However, we are not able to use this data to identify you. As an additional precaution, we implement IP anonymization through dDesks meaning that we are not able to access IP address data.
We also use Clicky Analytics and Inspectlet within our website. These gathers similar, non-personally identifying data to dDesks.
We use Cloudflare within our website for security, performance and analytic purposes. Cloudflare and other firewall software used in the service of the website may log your IP address for security purposes. This information is not used to personally identify you.

5. How we Collect Data

Website Contact Form
You may submit an enquiry via our contact form. Identity and contact data entered, along with your enquiry details and the time and date that the form is submitted will be sent to [email protected] .
To ensure contact form data is transmitted to us both reliably and securely.

6. How we use your Data

Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Performance of Contract: This means processing your data where it is necessary for us to fulfil a contract with you or to take steps at your request before entering into such a contract.
Legitimate Interest: This means the interest of our business in conducting and managing our business to provide the best and most secure service possible. We consider and balance any potential impact on you (positive and negative) and your rights before we process your personal data for legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
Comply with a legal or regulatory obligation: This means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
Below is a description of the ways we plan to use your personal data, with the legal basis we rely on to do so. We may process your personal data on more than one legal basis depending on specific circumstances.
Purpose / Activity: To reply requests for information
Type of data: Identity / Contact
Lawful basis for processing including basis of legitimate interest: Performance of an existing or potential contract with you
Purpose / Activity: To manage payments / Collect & recover money owed to us
Type of data: Identity / Contact / Transaction / Financial
Lawful basis for processing including basis of legitimate interest: Performance of a contract with you / Necessary for our legitimate interests (eg. to recover debt)
Purpose / Activity: To manage our relationship with you
Type of data: Identity / Contact
Lawful basis for processing including basis of legitimate interest: Performance of Contract / Necessary to comply with a legal obligation

7. Data Storage

Website & Email
No personal data is stored or displayed by this website.
Data provided to us for the purposes making an enquiry, either via email or website contact form, are stored atour own database. This data is password protected and TLS encryption is used in its transfer. Physical Data Storage
If paper copies of personal data or communications containing personal data are made, they will be kept in secure filing systems.

8. Data Security

We use appropriate security measures to prevent personal data from being lost, used or accessed in an unauthorized way.
We limit access to personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

9. Data Retention

We only retain personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the nature, and sensitivity of the data, the potential risk of harm from its unauthorized use or disclosure, the purposes for which we gathered the personal data and any applicable legal requirements.

10. Your legal Rights

Unless subject to an exemption under the data protection laws, you have rights with respect to your personal data. If you do wish to exercise any of your legal rights, please contact us.
You will not have to pay a fee to access your personal data (or to exercise any of your other rights). However, we may charge a reasonable admin fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We will try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

10. Changes to Our Privacy Policy

This privacy policy may change in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for changes.